Responsible Gaming

Entertainment at 7ooo means enjoyment within limits — we stand by every player to make sure gaming never becomes a burden.

For players 21 and above Self-exclusion available 24/7 support

Our Commitment

7ooo believes gaming should be a form of entertainment, not a source of income. We provide tools and support so every player can enjoy themselves within their own means.

The minimum age to open an account and take part in any betting or casino activity on our platform is 21 years. Age verification is an essential part of our registration process. If a minor has access to your device, it is important to keep your account logged out and your password secure.

Always remember before you play — winning is not guaranteed, and chasing losses by placing more bets is risky. Read our Terms and Conditions for full details on how to use the platform.

7ooo's Core Responsible Gaming Principles

What we ensure to protect our players:

No access for anyone under 21
Option to set deposit and betting limits
Option to take a break or self-exclude
24/7 support chat and email in Bengali
Monitoring of gaming history and session time
Automatic alerts for suspicious activity

Tools to Keep Yourself Safe

At 7ooo, you decide how much you play and how much you spend. The tools below are available directly from your account settings.

Deposit Limit

Daily / Weekly Deposit Limit

Set in advance how much you will deposit each day or week. Once you reach the limit, no further deposits can be made within that period.

Betting Limit

Set a Maximum Bet Amount

Set a total amount you will bet within a given period. This gives you direct control over your total spending.

Session Time Limit

Control Your Playing Time

Set the maximum time you spend on the platform each day. You will be logged out automatically when the limit is reached.

Temporary Break

Cooling-Off Break

Temporarily close your account for anywhere from 24 hours to 30 days. During this time you will not be able to log in or place bets.

Self-Exclusion

Long-Term Self-Exclusion

Choose to fully deactivate your account for 6 months or longer. The account cannot be reactivated during this period.

Activity Review

View Your Gaming History

You can view your betting and casino history, a summary of your spending, and your session times from your account at any time.

Request Self-Exclusion

If you feel you need a break, fill in the form below or let our live chat support team know directly.

Username

Exclusion Period

Limit Change Policy

Lowering a deposit limit takes effect immediately. A request to raise a limit takes 7 days to come into effect — this delay is intentional, to prevent impulsive decisions.

Your account cannot be reactivated before the self-exclusion period ends. In line with our Privacy Policy, this information is kept completely secure and confidential.

For players 21 and above

Warning Signs

When gaming shifts from entertainment to a problem, certain signs appear. If you notice any of these in yourself or someone close to you, take action right away.

Placing bets repeatedly to try to recover lost money, which usually leads to even greater losses.
Spending beyond your budget — betting money that should go toward food, rent, or other essential expenses.
Hiding the amount of time and money spent on gaming from family or friends.
Feeling restless, irritable, or uneasy when unable to play.
Spending more time on betting or casino games by cutting back on sleep, work, or study.
Not being able to stop even after winning — continuing to play after a win.
Deciding to stop playing but repeatedly breaking that decision.

Ask Yourself

Think through the questions below on your own. Answering honestly is what matters most.

Do I play mainly for entertainment, or am I trying to make money?

Do I know how much I spent on gaming last month?

Do the people close to me know how much time and money I put into this?

Can I stop whenever I want, or does stopping feel difficult?

After a loss, do I feel mentally broken or stay in a low mood for a long time?

If most of these questions raise concerns, seeking help is the right step.

How to Get Support

Asking for help is not a weakness — it takes courage. Acting before a problem grows is the wisest move. Visit our FAQ section for more questions and answers on responsible gaming.

7ooo Live Chat Support

7ooo's live chat support is available 24 hours a day, 7 days a week, in both Bengali and English. Speak directly with the team about setting limits, self-exclusion, or any concern you have.

Contact by Email

Write to our support email for help in confidence. The team responds in Bengali and every message is read with care. Email: [email protected]

Talk to Family and Friends

Speaking openly with someone close to you is the most effective first step. Family members can play an important role in recognising a problem and supporting change.

Professional Counsellors

Speaking with a mental health professional or addiction counsellor is nothing to be ashamed of. This service is available at mental health organisations and hospitals across Bangladesh.

Support Groups

Support groups made up of people who have overcome gambling problems give members the chance to share their experiences with one another. You are not alone — many people have successfully moved forward on this path.

Mental Health Services

The psychiatry departments of government and private hospitals offer counselling for gambling addiction. If needed, contact a specialist directly.

Advice for Parents

Making sure no one under 21 can play at 7ooo is also a parent's responsibility. With easy access to technology, minors can reach online gaming platforms without much difficulty.

If you have teenage or young members at home, the following steps are important:

Keep a password lock and screen time controls enabled on personal devices.
Never give your child or a younger family member access to your 7ooo account.
Always log out of your account after use.
Keep your payment details and banking apps secure so no unauthorised deposits can be made.
Talk openly with young people about the risks of online gambling.

Important Reminder

7ooo is an entertainment platform for adults. Playing here is always optional and for entertainment — not as a livelihood or source of income.

Before placing a bet, ask yourself: can I afford to lose this money? If the answer is no, do not play.

To understand any bonus or offer in full, read the About Us section and make sure you know the terms and conditions well.

Frequently Asked Questions

Common questions and answers about responsible gaming.

You must be at least 21 years old to take part in any betting or casino activity at 7ooo. Age is verified during registration. Anyone under 21 is not allowed to open an account or play.

Your account cannot be reactivated before the self-exclusion period ends. Once the period is over, you will need to contact our support team to reopen it. If you choose permanent self-exclusion, the account will never be reactivated.

Yes. A request to lower your deposit limit takes effect immediately. A request to raise it takes 7 days to come into effect. This waiting period protects players from making impulsive decisions.

7ooo's live chat support is available 24/7 in Bengali. Tell the team directly in chat that you want to set a limit or take a break — they will help quickly. You can also reach us by email: [email protected]. We also encourage you to speak with a family member or professional counsellor.

A cooling-off break is short-term — usually 24 hours to 30 days. During this time your account is temporarily inactive and restarts automatically when the period ends. Self-exclusion is long-term — it can range from 6 months to permanent, and you must actively reactivate the account after the period ends.

In this situation, contact our live chat or email support right away. Share the details of what happened and our team will take the necessary steps. To prevent this in the future, keep a password lock on your device and always log out of your account.